Retail Operations Leader

Big Deal Outlets; Burley (ID); On-site; USD 50,000 - 60,000; Full time

Job summary

Big Deal Outlet in Burley, Idaho is seeking a General Manager to oversee daily operations and deliver friendly, efficient checkout experiences. You will lead by example, coach staff, and maintain store presentation while ensuring high standards of professionalism.

The role emphasizes customer service, teamwork, and accurate cash handling, with responsibilities spanning opening/closing, promotions execution, and loss prevention.

Qualifications

• High School diploma or equivalent required.
• Retail management experience preferred.
• Strong attention to detail and communication skills.
• Ability to train and motivate team members.
• Dependable and punctual with good time management.

Responsibilities

• Lead and support team during daily operations.
• Deliver excellent customer service and checkout accuracy.
• Train and coach staff on stocking, checkout, and service.
• Monitor cash handling, drawer counts, and balancing.
• Oversee store cleanliness, inventory processing, and promotions.
• Resolve customer concerns professionally.
• Assist with opening/closing procedures.

Skills

Customer service

Leadership

Cash handling

Staff training

Communication

POS system

Education

High School diploma

Tools

POS system

Job description

Big Deal Outlet in Burley, Idaho is seeking a General Manager to oversee daily operations and deliver friendly, efficient checkout experiences. You will lead by example, coach staff, and maintain store presentation while ensuring high standards of professionalism.

The role emphasizes customer service, teamwork, and accurate cash handling, with responsibilities spanning opening/closing, promotions execution, and loss prevention.