Retail Operations Lead - West Hartford

Kiokii Inc; West Hartford (CT); On-site; USD 24,000 - 25,000; Full time

Job summary

Kiokii Inc. is opening a new store at Westfarms Shopping Center in West Hartford, CT, and seeks an Operations Lead to manage stockroom and retail ops. You will oversee inventory, replenishment, audits, and ensure SOPs are followed while supporting promotions and merchandising to drive sales.

You will lead and train the operations team, assist with store opening and setup, and maintain a safe, organized environment, complying with health and safety guidelines.

Qualifications

• Bachelor's degree in Business, Retail Management or related field preferred.
• 2–3 years of retail operations experience.
• Interest in Asian beauty products and trends.
• Strong communication and interpersonal skills.
• Proven leadership and store operations capabilities.
• Ability to lift up to 30 lbs.
• Knowledge of retail operations, merchandising and customer service standards.

Responsibilities

• Oversee stockroom organization and inventory levels.
• Monitor stock replenishment to prevent stockouts.
• Conduct regular stock counts and audits.
• Ensure SOPs and policies are followed.
• Support promotions, pricing updates, and visual merchandising.
• Lead, train, and motivate the operations team.
• Assist with store opening and setup.
• Maintain safety and organized work environment.

Skills

Leadership

Communication

Problem-solving

Retail operations

Education

Bachelor's degree

Job description

Kiokii Inc. is opening a new store at Westfarms Shopping Center in West Hartford, CT, and seeks an Operations Lead to manage stockroom and retail ops. You will oversee inventory, replenishment, audits, and ensure SOPs are followed while supporting promotions and merchandising to drive sales.

You will lead and train the operations team, assist with store opening and setup, and maintain a safe, organized environment, complying with health and safety guidelines.