Retail Team Lead: Asian Beauty & Store Ops

Kiokii Inc; West Hartford (CT); Sur place; USD 28 000 - 30 000; Plein temps

Résumé du poste

Kiokii Inc is opening a new Assistant Store Manager role at Westfarms Mall, West Hartford, CT. This full-time position offers an hourly salary of $20.00 to $22.00 and focuses on leading a retail team, delivering excellent customer service, and supporting store operations.

You will manage shift schedules, supervise staff, communicate promotions, assist with recruitment and onboarding, and help open and set up the store. This role suits a proactive leader in a fast-paced beauty retail environment.

Qualifications

• Minimum 3 years of retail experience with 1–2 years in a supervisory role.
• Strong leadership, communication, and customer service skills.
• Ability to recruit, train, and onboard new team members.

Responsabilités

• Support the management of shift schedules to maintain adequate staffing and smooth operations.
• Supervise daily store activities and staff performance to drive sales.
• Communicate plans on sales targets, promotions, and marketing strategies to associates.
• Provide clear instructions and guidance to maintain consistency and a positive environment.
• Lead by example in delivering outstanding customer service and best practices.
• Address customer complaints promptly and professionally to maintain satisfaction.
• Assist with recruitment, training and onboarding of new team members.
• Serve as primary contact in the Store Manager's absence and ensure tasks align with standards.
• Support store opening and setup.

Connaissances

Retail management

Team supervision

Customer service

Communication

Leadership

Hiring & training

Store operations

Shift scheduling

Description du poste

Kiokii Inc is opening a new Assistant Store Manager role at Westfarms Mall, West Hartford, CT. This full-time position offers an hourly salary of $20.00 to $22.00 and focuses on leading a retail team, delivering excellent customer service, and supporting store operations.

You will manage shift schedules, supervise staff, communicate promotions, assist with recruitment and onboarding, and help open and set up the store. This role suits a proactive leader in a fast-paced beauty retail environment.