Store Manager, Asian Beauty Retail Leader

Kiokii Inc; West Hartford (CT); On-site; USD 62,000 - 68,000; Full time

Job summary

Kiokii Inc. is opening a Store Manager role at Westfarms Mall in West Hartford, CT. You will lead the team to deliver exceptional customer service and maximize sales while maintaining product knowledge across Asian beauty and lifestyle products.

Responsibilities include scheduling, sales leadership, marketing execution, stock control, recruitment, training, and ensuring operational standards. A Bachelor's degree and 5 years of retail experience (2 in management) are required.

Qualifications

• Bachelor's degree or equivalent experience in Business or Retail Management.
• 5 years of retail experience with at least 2 years in store management.

Responsibilities

• Oversee daily store operations by scheduling shifts, duties, meetings, and calendars.
• Lead team to drive sales with exceptional in-store customer experience and adherence to standards.
• Develop and execute marketing strategies to boost sales and performance.
• Design and enforce systems, policies, and standards for consistency and efficiency.
• Analyze market trends to forecast demand and inform head office reporting.
• Document sales and revenue for head office reporting.
• Monitor customer service standards and staff performance; address complaints when needed.
• Recruit and train new hires on-site; support onboarding.
• Motivate staff to maintain high morale and service quality.
• Manage stock and inventory levels; minimize discrepancies and optimize availability.
• Source with head office and suppliers; monitor budgets and weekly restocking.
• Assist with store opening and setup; perform additional duties as assigned.

Skills

Leadership

Communication

Problem solving

Inventory management

Budgeting

Sales analysis

Customer service

Team management

Retail operations

Market research

Education

Bachelor's degree in Business / Retail Management

Job description

Kiokii Inc. is opening a Store Manager role at Westfarms Mall in West Hartford, CT. You will lead the team to deliver exceptional customer service and maximize sales while maintaining product knowledge across Asian beauty and lifestyle products.

Responsibilities include scheduling, sales leadership, marketing execution, stock control, recruitment, training, and ensuring operational standards. A Bachelor's degree and 5 years of retail experience (2 in management) are required.