Retail Operations Lead, Product & Customer Experience

Gap; Rogers (AR); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

50% employee merchandise discount

Competitive Paid Time Off plan

401(k) plan with company matching

Employee stock purchase plan

Medical, dental, vision and life insurance

Job summary

Gap is seeking a dedicated individual for the role aimed at supporting store leadership and ensuring a best-in-class customer experience. In this position, you will act as a role model for employees, assisting in their development while also promoting customer loyalty through education about loyalty programs.

The ideal candidate is flexible, embraces continuous improvement, and is ready to contribute to a positive work environment while embodying Gap's core values.

Qualifications

• Ability to perform functional tasks as assigned to support the store leadership team.
• Demonstrate strong interest and initiative towards continuous improvement and growth.
• Agreeable to work flexible schedules including holiday and weekend shifts.

Responsibilities

• Support store leadership and act as a role model to employees.
• Maintain productivity to ensure goals are met and best customer experience.
• Promote customer loyalty by educating about loyalty programs.

Skills

Communication Skills

Customer Engagement

Flexibility

Technology Utilization

Job description

Gap is seeking a dedicated individual for the role aimed at supporting store leadership and ensuring a best-in-class customer experience. In this position, you will act as a role model for employees, assisting in their development while also promoting customer loyalty through education about loyalty programs.

The ideal candidate is flexible, embraces continuous improvement, and is ready to contribute to a positive work environment while embodying Gap's core values.