Retail Operations Lead — Merchandising & Training

The TJX Companies, Inc.; Town of Greenfield (NY); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement leave

401(k) Associate contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

401(k) match

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Job summary

Marshalls, part of The TJX Companies, is seeking a team-oriented associate to help execute receiving and merchandising standards while ensuring Associates process efficiently and customers enjoy an excellent shopping experience. You’ll work with a diverse team and contribute to a clean, organized store, modeling outstanding customer service.

Ideal candidates are able to work nights and weekends, communicate clearly, multitask, and train others.

Qualifications

• 1 year retail and 6 months of leadership experience.

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
• Trains and mentors Associates on established merchandising and processing principles
• Ensures merchandise is properly tagged, hung, secured, and coded
• Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
• Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
• Monitors productivity of team and coaches as necessary
• Organizes and rotates back stock for easy replenishment
• Maintains and upholds merchandising philosophy and signage standards
• Maintains all organizational, cleanliness and recovery standards for the backroom area
• Ensures compliance with recycling and, where applicable, hazardous waste programs
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Flexible schedule

Strong communication

Multi-tasking

Adaptable to change

Team player

Lift heavy objects

Training others

Retail leadership experience

Job description

Marshalls, part of The TJX Companies, is seeking a team-oriented associate to help execute receiving and merchandising standards while ensuring Associates process efficiently and customers enjoy an excellent shopping experience. You’ll work with a diverse team and contribute to a clean, organized store, modeling outstanding customer service.

Ideal candidates are able to work nights and weekends, communicate clearly, multitask, and train others.