Retail Operations Lead - Inventory & Customer Experience

The Villages; Florida; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

PTO

HSA/FSA

Job summary

The Villages in Florida is seeking a proactive Retail Office Manager to help streamline the flow of the Golf & Retail Division's processes, supporting the Retail Manager, Buyers, Facility Inventory Associates, and Golf Professionals while delivering Raving Fans customer service to internal and external customers.

This full-time, on-site role supervises Retail Assistants and Associates, maintains pricing and inventory accuracy, manages orders, and implements office policies to ensure efficient

Qualifications

• HS Diploma or GED or equivalent experience.
• Strong MS Office skills (Word, Excel, Outlook).
• Valid driver's license and ability to use personal vehicle for business.

Responsibilities

• Provide daily direction to Retail Assistants and Retail Associates.
• Supervise pricing to meet company goals and objectives.
• Oversee inventory processes across retail facilities.
• Maintain communication with retail stakeholders and vendors.
• Manage open orders in the BONNIE system and communicate delays.
• Oversee returns/credits in the ZOMBIE system.
• Maintain records of retail transactions and input data into AS400.
• Establish and enforce retail office policies and procedures.
• Assist Retail Manager with supervision of staff per policies.

Skills

MS Office

Word

Excel

Outlook

Education

HS Diploma or GED

Tools

BONNIE system

ZOMBIE system

AS400 inventory system

Job description

The Villages in Florida is seeking a proactive Retail Office Manager to help streamline the flow of the Golf & Retail Division's processes, supporting the Retail Manager, Buyers, Facility Inventory Associates, and Golf Professionals while delivering Raving Fans customer service to internal and external customers.

This full-time, on-site role supervises Retail Assistants and Associates, maintains pricing and inventory accuracy, manages orders, and implements office policies to ensure efficient