Retail Supervisor

The Villages; Middleton, Northern (ID, KY); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical (HSA/FSA)

Dental

Vision

401k and/or ROTH

PTO & Paid Holidays

Life & AD&D

School eligibility

Job summary

The Villages Golf & Retail Division is seeking a full-time, on-site Retail Operations Specialist to support flow of retail processes. You will work with the Retail Manager, Buyers, Facility Inventory Associates, and Golf Professionals to deliver excellent customer service.

Responsibilities include directing Retail Assistants, supervising pricing, inventory, and order management, and maintaining accurate records across the AS400 system. A proactive, team-oriented approach is essential.

Qualifications

• Strong working knowledge of Microsoft Office including Word, Excel, and Outlook.
• Valid Driver's License required for company business.

Responsibilities

• Provide daily direction to Retail Assistants and Retail Associates.
• Supervise and maintain accurate profit margins/pricing to meet company goals and objectives.
• Supervise the inventory process throughout the retail facilities.
• Maintain open communication with Retail Managers, Buyers, Facility Inventory Associates, vendors, and Golf Professionals.
• Oversee all open orders and communicate information in a timely manner.
• Communicate delays in orders that affect monthly sales plans.
• Oversee returns/credits using internal systems.
• Maintain accurate records of all retail transactions and input into the inventory system.
• Establish, implement, and manage policies for efficient retail operations.
• Assist Retail Manager with supervision of staff.

Skills

Word

Excel

Outlook

Education

High School Diploma or GED

Tools

BONNIE system

ZOMBIE system

Job description

Within the spirit of "Making People's Dreams Come True", this position is responsible for assisting with the flow of the retail processes throughout The Villages Golf & Retail Division by supporting the Retail Manager, Buyers, Facility Inventory Associates, and Golf Professionals. These duties are accomplished while delivering Raving Fans customer service to both internal and external customers.

Full Time, On Site Position

Benefits for full time eligible positions:

Medical (HSA/FSA), Dental, and Vision | 401k and/or ROTH | PTO & Paid Holidays | Basic Life & AD&D | The Villages Charter School eligibility | and much more!

Responsibilities:

• Provide daily direction to Retail Assistants and Retail Associates.
• Supervise and maintain accurate profit margins/pricing to meet company goals and objectives.
• Supervise the inventory process through-out the retail facilities.
• Maintain open and effective communication with Retail Managers, Buyers, Facility Inventory Associates, vendors, and Golf Professionals.
• Oversee all open orders using the BONNIE system and communicate appropriate information in a timely and efficient manner.
• Communicate delays in orders that would affect monthly sales plans.
• Oversee returns/credits using the ZOMBIE system.
• Maintain accurate records of all retail transactions for all The Villages Golf & Retail Division soft goods, supervise input of information into AS400 inventory system, and create necessary SKU labels.
• Establish, implement, and manage policies and procedures for the effective and efficient operation of the retail office.
• Assist Retail Manager with the supervision of Retail Assistants and Retail Associates in accordance with The Villages Golf & Retail Division's policies and applicable laws.
• All other duties as assigned.

Education & Experience Requirements:

• High School Diploma or General Education Degree (GED); or one (1) to two (2) years of related experience and/or training; or equivalent combination of education and experience.
• Strong working knowledge and use of Microsoft Office software including Word, Excel, and Outlook.
• This position is subjected to The Villages Vehicle Safety Program and its policies as it requires the use of personal vehicles for company business.
• A Valid Driver's License with a record acceptable to company standards is required for this position .