Retail Operations Lead: Inbound/Outbound & Inventory

Belk, Inc. & Belk eCommerce LLC.; Johnson City (TN); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Monthly bonus eligibility

Job summary

Belk, Inc. & Belk eCommerce LLC. in Johnson City, TN is seeking an Operations Team Lead. This hourly role drives sales and customer experience by receiving, processing inbound deliveries, and preparing outbound shipments, while replenishing store supplies and maintaining store facilities.

You will lead a team, coordinate with merchandising and selling teams, and ensure operational excellence to meet store objectives. A monthly bonus is eligible, and flexibility in schedule is required.

Qualifications

• 1+ years of retail experience required.
• Able to lift 40 lbs and move supplies.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Demonstrate ownership and accountability to achieve store objectives and key metrics.
• Execute store shipment deliveries and lead the team in accurate processing of products.
• Maintain back-of-house areas, equipment, and communication boards for efficiency.
• Communicate daily goals and tasks to the team.
• Model behaviors that enhance team knowledge and store results.
• Utilize shipment systems to plan inbound/outbound activities.
• Lead weekly leadership workload planning meetings.
• Assist with inventory accuracy and asset protection procedures.
• Track store supply usage and place replenishment orders.
• Support facilities processes (lighting, housekeeping, maintenance).
• Adapt to changing circumstances and adjust tactics as needed.
• Assist onboarding and ongoing learning for associates.

Skills

Leadership

Retail operations

Inventory management

Data-driven decisions

Customer service

Education

Tools

Windows OS

Job description

Belk, Inc. & Belk eCommerce LLC. in Johnson City, TN is seeking an Operations Team Lead. This hourly role drives sales and customer experience by receiving, processing inbound deliveries, and preparing outbound shipments, while replenishing store supplies and maintaining store facilities.

You will lead a team, coordinate with merchandising and selling teams, and ensure operational excellence to meet store objectives. A monthly bonus is eligible, and flexibility in schedule is required.