Retail Operations Leader - Drive Store Excellence

sephora.com; Ocean Township (NJ); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora seeks an Operations Leader in New Jersey to drive store operations, inventory control, and merchandising while coaching teammates to deliver exceptional client experiences.

You'll lead the operations team, uphold Sephora standards, and collaborate across departments to meet store goals. The role requires at least 2 years of leadership in retail operations and a commitment to inclusive, high-performance teamwork.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with problem-solving and organizational skills.

Responsibilities

• Oversee inventory management, replenishment, order fulfillment and ensure standards.
• Lead visual merchandising, promotions and store maintenance to drive sales.
• Deliver exceptional service and help achieve store goals.
• Coach and develop team members in processes and performance metrics.
• Promote inclusivity and teamwork while upholding Sephora standards.

Skills

Leadership

Coaching

Communication

Problem-solving

Organizational skills

Job description

Sephora seeks an Operations Leader in New Jersey to drive store operations, inventory control, and merchandising while coaching teammates to deliver exceptional client experiences.

You'll lead the operations team, uphold Sephora standards, and collaborate across departments to meet store goals. The role requires at least 2 years of leadership in retail operations and a commitment to inclusive, high-performance teamwork.