Retail Operations Lead – EDI & Compliance

Just Ingredients Inc.; Orem (UT); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

401K with company matching

4 weeks accrued PTO

Fast-paced environment

Mission-driven work

Job summary

Just Ingredients is seeking an experienced Retail Operations leader who has worked with distributors like KeHE and UNFI and with broker networks such as Acosta, Advantage Solutions, CROSSMARK, or Progressive. You will own compliance, EDI flows, deductions, and scorecard reporting to keep retailer accounts healthy as the channel scales.

You will collaborate across Sales, Supply Chain, and Finance, manage chargebacks and disputes, and build scalable processes for new retail accounts.

Qualifications

• 7+ years of experience in retail operations, vendor compliance, or supply chain within CPG.
• Experience with EDI flows (850, 855, 856, 810) and distributor compliance portals.
• Proven track record managing chargebacks and deductions, with revenue recovery.

Responsibilities

• Own compliance with retail and distributor partner requirements, including routing guides and ASN accuracy.
• Identify and close compliance gaps; monitor distributor scorecards and programs.
• Oversee order management, EDI flows, and data accuracy between Just Ingredients and partners.
• Lead cross-functional launches and align stakeholders for onboarding and promotional activity.
• Build reporting on retail channel health and drive process improvements and SOPs.

Skills

EDI transaction flows

Scorecard reporting

Cross-functional collaboration

Vendor compliance

Retail operations

Education

Bachelor's degree in Business or Supply Chain

Tools

EDI/VAN systems

Distributor portals

Job description

Just Ingredients is seeking an experienced Retail Operations leader who has worked with distributors like KeHE and UNFI and with broker networks such as Acosta, Advantage Solutions, CROSSMARK, or Progressive. You will own compliance, EDI flows, deductions, and scorecard reporting to keep retailer accounts healthy as the channel scales.

You will collaborate across Sales, Supply Chain, and Finance, manage chargebacks and disputes, and build scalable processes for new retail accounts.