Hybrid Retail Ops Lead—EDI, Compliance & Scorecards

Paycom - ATS; Orem (UT); Hybrid; USD 95,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Dental insurance

401K with company matching

4 weeks PTO

Employee discounts

Fast-paced environment

Mission-driven

Job summary

Just Ingredients seeks an experienced Senior Retail Operations Manager to lead distributor compliance and retail operations. You will own vendor requirements, monitor scorecards, and manage deductions, while coordinating with Sales, Finance, and Warehouse to ensure timely, accurate EDI flows and smooth onboarding of new accounts.

You will work hybrid from Orem, Utah, with potential for team growth as the retail channel expands, and you’ll leverage your experience with KeHE, UNFI, and broker

Qualifications

• 7+ years of experience in retail operations, vendor compliance, or supply chain roles within CPG.
• Direct experience with distributors and brokers/3PLs (KeHE, UNFI, Acosta, Advantage Solutions, CROSSMARK, Progressive).
• Hands-on experience with EDI transaction flows and distributor compliance portals.

Responsibilities

• Own compliance with each retailer and distributor partner requirements, including routing guides and scheduling.
• Monitor and improve retailer/distributor scorecard metrics (OTIF, fill rate, order accuracy).
• Manage the full deduction lifecycle, including dispute processes and revenue recovery.
• Oversee retail order management and EDI flows (850, 855, 856, 810).
• Lead cross-functional launches and align stakeholders across Sales, Supply Chain, and Warehouse.
• Build and maintain reporting on retail channel health and drive process improvements.

Skills

Retail operations

Vendor compliance

Supply chain

Education

Bachelor's degree in Business or Supply Chain

Tools

EDI transactions (850, 855, 856, 810)

Job description

Just Ingredients seeks an experienced Senior Retail Operations Manager to lead distributor compliance and retail operations. You will own vendor requirements, monitor scorecards, and manage deductions, while coordinating with Sales, Finance, and Warehouse to ensure timely, accurate EDI flows and smooth onboarding of new accounts.

You will work hybrid from Orem, Utah, with potential for team growth as the retail channel expands, and you’ll leverage your experience with KeHE, UNFI, and broker