Retail Operations Lead — Customer Experience

Meijer Inc.; Angola (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Rewards program

Weekly pay

Scheduling flexibility

Paid parental leave

Education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking an energetic retail team member to help deliver an exceptional shopping experience. You will engage customers, operate registers when needed, and support product freshness and shelf presentation across the department.

The role emphasizes teamwork, training responsibilities, and adherence to company policies, with opportunities for growth within a large multi-state retailer.

Qualifications

• Passion for customer service and engaging with customers and peers.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication; Retail or other customer service experience preferred.
• Creative thinking, ability to influence others and build rapport.

Responsibilities

• Engage customers to provide the best possible shopping experience.
• Communicate with team members and assign daily tasks.
• Mentor and coach team members to meet sales goals and standards.
• Assist training new team members and cross-training high-potential talent.
• Assist with department scheduling to improve service and sales.

Skills

Customer service

Verbal communication

Written communication

Team collaboration

Leadership potential

Tools

Cash handling

Job description

Meijer Inc. is seeking an energetic retail team member to help deliver an exceptional shopping experience. You will engage customers, operate registers when needed, and support product freshness and shelf presentation across the department.

The role emphasizes teamwork, training responsibilities, and adherence to company policies, with opportunities for growth within a large multi-state retailer.