Retail Operations Lead

SSA Consulting Group; Honolulu (HI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

401(k) with company match

Employee discounts

Medical, Dental, Vision Insurance

Job summary

SSA Group is seeking an Assistant Retail Operations Manager in Hawaii to oversee multiple Gift Shop and Gift Kiosk locations. This role reports to the Retail Operations Manager and emphasizes dynamic leadership, staff development, and flawless daily operations.

Responsibilities include budgeting, inventory control, POS maintenance, payroll support, and ensuring sales opportunities are maximized. The position requires flexibility with hours, including nights, weekends, and holidays.

Qualifications

• Strong interpersonal and communication skills.
• Proven leadership skills with an understanding of team building and development.
• Exceptional problem solving and decision making abilities.
• Financial management, merchandising, analytical and planning skills.
• Ability to work in a fast-paced environment and be flexible with hours.

Responsibilities

• Motivate staff to exceed customer and client expectations.
• Hire, onboard, supervise, evaluate, coach, and manage staff performance.
• Develop training programs to motivate and mentor employees.
• Ensure compliance with local, state, and federal laws.
• Maintain a clean, safe, and organized work environment.

Skills

Leadership

Communication

Merchandising

Problem solving

Team building

Job description

SSA Group is seeking an Assistant Retail Operations Manager in Hawaii to oversee multiple Gift Shop and Gift Kiosk locations. This role reports to the Retail Operations Manager and emphasizes dynamic leadership, staff development, and flawless daily operations.

Responsibilities include budgeting, inventory control, POS maintenance, payroll support, and ensuring sales opportunities are maximized. The position requires flexibility with hours, including nights, weekends, and holidays.