Airport Retail Sales Lead & Customer Experience

International Shoppes, LLC.; Honolulu (HI); Vor Ort; USD 23.000 - 31.000; Vollzeit

Benefits dieser Stelle

Full Time opportunity

Paid time off and vacations

Great work environment

Zusammenfassung

International Shoppes seeks a Full Time Retail Sales Supervisor in Honolulu, HI to oversee designated areas and drive customer service excellence. You will work with terminal leadership to supervise sales associates, manage merchandising, pricing, and POS operations while ensuring compliance with policies and regulations.

The role requires at least three years of retail experience and one year in supervision, plus strong interpersonal and communication skills.

Qualifikationen

• Excellent Interpersonal Skills (active listening, verbal communication, assertiveness)

Aufgaben

• Manage the store in the absence of management, demonstrating outside sales and customer service skills.
• Supervise sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS).
• Adhere to U.S. Customs regulations and all company policies and procedures.
• Ensure client concerns are solved professionally.
• Administer coaching & counseling, corrective actions, and proper documentation to associates when needed.
• Act as role models of professionalism, ethical behavior and effective decision making at all times.
• Delegate tasks and follow-up to ensure task completion.
• Observe and provide feedback of Associate performance.
• Motivate associates to perform at a high level.
• Train employees to interact with clients in a professional manner

Kenntnisse

Excellent interpersonal skills

Active listening

Verbal communication

Assertiveness

Jobbeschreibung

International Shoppes seeks a Full Time Retail Sales Supervisor in Honolulu, HI to oversee designated areas and drive customer service excellence. You will work with terminal leadership to supervise sales associates, manage merchandising, pricing, and POS operations while ensuring compliance with policies and regulations.

The role requires at least three years of retail experience and one year in supervision, plus strong interpersonal and communication skills.