Retail Operations Leader — People, Process & Experience

Bob's Discount Furniture; Lancaster (Lancaster County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid time off (vacation, personal days

401(k) Profit Sharing Plan

Pet Insurance

Life Insurance

Professional Development

Employee Discount from Day 1

Bob’s Helping Hand

Job summary

Bob’s Discount Furniture is hiring a Retail Assistant Manager to lead on the sales floor and oversee back‑end operations in a fast‑paced showroom. You will drive store performance, implement The Bob’s Way standards, and coach a diverse team to deliver consistent, exceptional customer experiences.

The role requires on‑site leadership with availability on weekends, evenings and holidays, a passion for process optimization, and the ability to manage inventory, logistics, and cross‑functional

Qualifications

• Minimum Qualifications: 2–5 years of retail, warehouse, or operations management experience.
• Proven success in team leadership and operational oversight.
• Must be at least 18 years old to be considered for employment with Bob’s.
• Physical Demands: Lift/move up to 75 lbs; stand/walk on sales floor; bend/reach/push/pull as needed.

Skills

Leadership and team development

Operational planning

Logistics and inventory control

Customer experience

Performance management

Conflict resolution

Cross-functional communication

Time management

Prioritization

Education

Bachelor’s degree or equivalent work experience

Job description

Bob’s Discount Furniture is hiring a Retail Assistant Manager to lead on the sales floor and oversee back‑end operations in a fast‑paced showroom. You will drive store performance, implement The Bob’s Way standards, and coach a diverse team to deliver consistent, exceptional customer experiences.

The role requires on‑site leadership with availability on weekends, evenings and holidays, a passion for process optimization, and the ability to manage inventory, logistics, and cross‑functional