Retail Operations & Guest Experience Lead

Buckle; Ann Arbor (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

Buckle is seeking an Operations Manager to uphold our mission of creating the most enjoyable shopping experience for Guests. The role covers operations, freight coordination, and visual merchandising responsibilities as needed to support store volume.

The candidate will lead onboarding and talent selection, manage inventory and promotions, and maintain safety, policies, and losses prevention. This is a full-time, onsite position in Ann Arbor, MI, with benefits.

Qualifications

• High school diploma or GED or equivalent
• 1–3 months retail experience

Responsibilities

• Manage store operations to align with mission
• Lead onboarding and interviewing process
• Monitor inventory and annual counts
• Coordinate promotions and signage
• Handle shipping, transfers, and returns
• Ensure loss prevention practices

Skills

Customer service

Team leadership

Inventory management

Loss prevention

Visual merchandising

POS software

Scheduling

Education

High school diploma or GED

Tools

Inventory management system

MS Office

Job description

Buckle is seeking an Operations Manager to uphold our mission of creating the most enjoyable shopping experience for Guests. The role covers operations, freight coordination, and visual merchandising responsibilities as needed to support store volume.

The candidate will lead onboarding and talent selection, manage inventory and promotions, and maintain safety, policies, and losses prevention. This is a full-time, onsite position in Ann Arbor, MI, with benefits.