Retail Operations Enablement Specialist

Blu Dot Design and Manufacturing, Inc.; Columbia Heights (MN); Sur place; USD 52 000 - 70 000; Plein temps

Résumé du poste

Blu Dot Design and Manufacturing, Inc. in Minneapolis, MN, is seeking a Retail Operations Specialist to help build and maintain the processes, tools, systems, and resources that enable Blu Dot stores to operate effectively.

You will work closely with store teams and cross-functional partners, providing day-to-day operational support, identifying opportunities to make store processes simpler, clearer, and more efficient. This role is hands-on and improvement-focused.

Qualifications

• Strong organizational skills and attention to detail.
• Demonstrated problem-solving and critical-thinking skills.
• Strong written and verbal communication skills.
• Ability to recognize patterns and investigate operational issues.

Responsabilités

• Monitor Retail Operations support channels and respond to daily helpdesk inquiries to ensure store questions and issues are addressed.
• Monitor and maintain workflow exceptions that require manual intervention to keep orders moving.
• Develop and maintain a strong understanding of store processes, policies, systems, and operational standards.
• Serve as the primary operational resource for store teams, clarifying processes, policies, and systems.
• Support the documentation, updating, and maintenance of SOPs, job aids, FAQs, and operational resources.
• Partner with Retail Learning & Development to identify training needs and support rollout of new or updated processes and tools.
• Support new store openings, closures, floor changes, and other Retail initiatives as needed.

Connaissances

Strong organizational skills

Problem-solving

Communication skills

Process documentation

Cross-functional collaboration

Formation

College degree or equivalent relevant work experience

Description du poste

Blu Dot Design and Manufacturing, Inc. in Minneapolis, MN, is seeking a Retail Operations Specialist to help build and maintain the processes, tools, systems, and resources that enable Blu Dot stores to operate effectively.

You will work closely with store teams and cross-functional partners, providing day-to-day operational support, identifying opportunities to make store processes simpler, clearer, and more efficient. This role is hands-on and improvement-focused.