Retail Ops Enablement Specialist - Flexible Schedule

Blu Dot Design and Manufacturing, Inc.; Minneapolis (MN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Flexible schedule

Job summary

Blu Dot Design and Manufacturing, Inc. is seeking a Retail Operations Specialist to help build and maintain the processes, tools, systems, communication, and resources that enable Blu Dot stores to operate effectively and consistently.

The role partners with store teams and cross-functional partners to understand how work gets done across Retail and deliver day-to-day operational support. This hands-on and improvement-focused position aims to identify patterns and opportunities for better ways

Qualifications

• Strong organizational skills and attention to detail.
• Demonstrated problem-solving and critical-thinking skills.
• Strong written and verbal communication skills.
• Ability to recognize patterns and investigate operational issues.

Responsibilities

• Monitor Retail Operations support channels and respond to daily helpdesk inquiries to ensure store questions and issues are addressed.
• Monitor and maintain workflow exceptions that require manual intervention to keep orders moving.
• Develop and maintain a strong understanding of store processes, policies, systems, and operational standards.
• Serve as the primary operational resource for store teams, clarifying processes, policies, and systems while assisting with issue resolution.
• Support the documentation, updating, and maintenance of SOPs, job aids, FAQs, and operational resources to ensure information is accurate, accessible, and clearly communicated.
• Partner with Retail Learning & Development to identify training needs and support the rollout of new or updated processes and tools.
• Support new store openings, closures, floor changes, and other Retail initiatives as needed.

Skills

Organizational skills

Problem-solving

Communication skills

Collaborative

Project coordination

Documentation

Education

College degree or equivalent

Job description

Blu Dot Design and Manufacturing, Inc. is seeking a Retail Operations Specialist to help build and maintain the processes, tools, systems, communication, and resources that enable Blu Dot stores to operate effectively and consistently.

The role partners with store teams and cross-functional partners to understand how work gets done across Retail and deliver day-to-day operational support. This hands-on and improvement-focused position aims to identify patterns and opportunities for better ways