Retail Operations & Customer Experience Associate

Winners Merchants International, L.P.; Westlake (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Employee discount

Healthcare benefits

401(k) plan

Job summary

TJX Companies' Homesense store in Westlake, OH is seeking a Customer Service Associate to deliver a highly satisfying customer experience, keep the store clean, and follow loss prevention standards. Cross-training across areas may be required to support business needs.

The role requires excellent customer service, flexibility in scheduling, strong communication, and the ability to multitask in a fast-paced retail environment. Competitive pay with benefits is offered.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes and unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience and engage with customers.
• Maintain a clean and organized store environment and follow procedures.
• Ring purchases/returns accurately and assist in loss prevention and safety.
• Assist in promotions and loyalty programs and uphold merchandising standards.
• Support cross-training across store areas as needed.

Skills

Customer service

Flexible schedule

Communication

Detail oriented

Multitasking

Job description

TJX Companies' Homesense store in Westlake, OH is seeking a Customer Service Associate to deliver a highly satisfying customer experience, keep the store clean, and follow loss prevention standards. Cross-training across areas may be required to support business needs.

The role requires excellent customer service, flexibility in scheduling, strong communication, and the ability to multitask in a fast-paced retail environment. Competitive pay with benefits is offered.