Retail Sales Associate — Customer Experience

The TJX Companies, Inc.; Westlake (OH); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health/dental/vision

Paid holidays

Training and growth

Job summary

The TJX Companies, Inc. is seeking team members for our Westlake, OH location to deliver an outstanding customer experience. You will engage customers, maintain a clean store, and support operations across departments.

Ideal candidates have strong communication skills, attention to detail, and a willingness to adapt to a fast-paced retail environment. We offer associate discounts, comprehensive benefits, and opportunities for growth within TJX's off-price family.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to change.
• Retail customer experience is preferred.

Responsibilities

• Provide a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Model positive customer service practices with customers and colleagues.
• Ring purchases/returns accurately and follow cash handling procedures.
• Promote credit and loyalty programs and merchandise standards.
• Assist in store recovery and maintain safety and cleanliness throughout the shift.
• Support loss prevention policies and cooperate with team members.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Retail experience

Job description

The TJX Companies, Inc. is seeking team members for our Westlake, OH location to deliver an outstanding customer experience. You will engage customers, maintain a clean store, and support operations across departments.

Ideal candidates have strong communication skills, attention to detail, and a willingness to adapt to a fast-paced retail environment. We offer associate discounts, comprehensive benefits, and opportunities for growth within TJX's off-price family.