Retail Processing & Customer Experience Associate

The TJX Companies, Inc.; Columbus (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare options

Job summary

Homesense at The TJX Companies, Inc. is seeking team-oriented professionals in Columbus, OH to deliver a high-quality customer experience in a fast-paced retail environment.

The role involves processing transactions, maintaining store standards, promoting loyalty programs, and supporting operations across the sales floor. Candidates should have strong customer service skills, be able to work flexible hours, and handle multiple tasks while staying organized.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Participates in store recovery and safety programs.
• Supports and participates in shrink reduction goals.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Teamwork

Flexibility

Lifting ability

Job description

Homesense at The TJX Companies, Inc. is seeking team-oriented professionals in Columbus, OH to deliver a high-quality customer experience in a fast-paced retail environment.

The role involves processing transactions, maintaining store standards, promoting loyalty programs, and supporting operations across the sales floor. Candidates should have strong customer service skills, be able to work flexible hours, and handle multiple tasks while staying organized.