Retail Operations & Customer Experience Associate

The TJX Companies, Inc.; Altoona (AL); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

Employee assistance program (EAP)

Smoking cessation support

Bereavement leave

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. in Altoona, PA is seeking aRetail Associate to deliver an exceptional customer experience, keep the store organized, and support operational standards. You will engage with customers, process purchases, and participate in merchandising and safety initiatives.

This role offers cross-training opportunities, a flexible schedule, and a collaborative team environment within a leading off-price retailer.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.

Responsibilities

• Provide outstanding customer service and engage with customers to ensure a positive shopping experience.
• Ring up purchases and returns accurately per procedures; handle cash and change.
• Promote credit and loyalty programs and maintain store cleanliness and organization.
• Support merchandising and display standards and prepare merchandise for the sales floor.
• Participate in store recovery, safety, and loss prevention initiatives.
• Adapt to cross-training in multiple store areas as needed.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Altoona, PA is seeking aRetail Associate to deliver an exceptional customer experience, keep the store organized, and support operational standards. You will engage with customers, process purchases, and participate in merchandising and safety initiatives.

This role offers cross-training opportunities, a flexible schedule, and a collaborative team environment within a leading off-price retailer.