Retail Customer Experience Associate

The TJX Companies, Inc.; Carlisle (Cumberland County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision

Job summary

TJX Companies, Carlisle PA, is hiring a store associate to deliver excellent customer service, accurately ring purchases, maintain a clean, organized sales floor, and support loss prevention and safety standards in our fast-paced environment.

You may be cross-trained across departments to assist customers, participate in credit and loyalty programs, and contribute to a positive store culture. Benefits include associate discounts and a comprehensive benefits package.

Qualifications

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Adhere to all operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store to support the needs of the business.
• Role models established customer experience practices with internal and external customers
• Support and embody a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Responsibilities

• N/A

Job description

TJX Companies, Carlisle PA, is hiring a store associate to deliver excellent customer service, accurately ring purchases, maintain a clean, organized sales floor, and support loss prevention and safety standards in our fast-paced environment.

You may be cross-trained across departments to assist customers, participate in credit and loyalty programs, and contribute to a positive store culture. Benefits include associate discounts and a comprehensive benefits package.