Retail Operations Coordinator

Coulter Services; Town of Camillus (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Coulter Services is seeking a detail-oriented operations support role to help ensure smooth daily store activities. You will audit sales, reconcile funds, and maintain accurate records while assisting with staffing, IT needs, and operational workflows.

Responsibilities include processing transfers, supporting inventory counts, generating routine reports, and resolving common customer issues. Strong organizational skills and customer focus are essential.

Qualifications

• Strong attention to detail and ability to reconcile financial and operational data.
• Proficiency with inventory processes, reporting, and retail systems.
• Organized, reliable, and able to maintain accurate documentation.
• Customer-focused with basic problem-solving and service skills.

Responsibilities

• Audit sales and payments; reconcile funds and maintain accurate records.
• Process merchandise transfers and support inventory counts.
• Prepare routine reports and provide operational updates.
• Maintain precise timekeeping records and assist with staffing/schedule support.
• Support sales teams with retail systems, procedures, and operational workflows.
• Coordinate basic maintenance and IT needs.
• Resolve common customer account and service issues.

Skills

Attention to detail

Inventory processes

Customer-focused

Problem-solving

Retail systems

Documentation

Job description

supports smooth daily store operations by ensuring accurate financial and inventory processes.

Key Duties

• Audit sales and payments; reconcile funds and maintain accurate records
• Process merchandise transfers and support inventory counts
• Prepare routine reports and provide operational updates
• Maintain precise timekeeping records and assist with staffing/schedule support
• Support sales teams with retail systems, procedures, and operational workflows
• Coordinate basic maintenance and IT needs
• Resolve common customer account and service issues

Qualifications & Skills

• Strong attention to detail and ability to reconcile financial and operational data
• Proficiency with inventory processes, reporting, and retail systems
• Organized, reliable, and able to maintain accurate documentation
• Customer-focused with basic problem-solving and service skills