Auto Retail Operations Coordinator – Flexible Schedule

CarMax Inc.; Augusta (GA); On-site; USD 25,000 - 28,000; Full time

Job summary

CarMax Augusta is seeking a Business Operations Associate to support store operations, process sales, auctions and appraisals, and ensure accurate paperwork.

You will deliver outstanding customer service, handle cash management, audits, and data entry, and mentor new associates in a fast-paced, team-oriented setting.

The role offers an hourly pay range of $17.89–$20.13 and requires flexibility for nights, weekends and holidays.

Qualifications

• Read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication for customers and teams.
• Ability to lift up to 20 lbs and stand for extended periods.
• Commitment to confidentiality, integrity, and CarMax policies.
• Flexible to work nights, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Data interpretation

Organizational skills

MS Office

Communication skills

Lifting up to 20 lbs

Confidentiality

Flexible schedule

Tools

Data entry systems

PC proficiency

Job description

CarMax Augusta is seeking a Business Operations Associate to support store operations, process sales, auctions and appraisals, and ensure accurate paperwork.

You will deliver outstanding customer service, handle cash management, audits, and data entry, and mentor new associates in a fast-paced, team-oriented setting.

The role offers an hourly pay range of $17.89–$20.13 and requires flexibility for nights, weekends and holidays.