Retail Operations Associate - Inventory & Back-of-House

Burberry; Illinois; On-site; USD 25,000 - 26,000; Full time

Job summary

Burberry is seeking an Operations Associate in Rosemont, IL to support store back-of-house operations and inventory control. You will handle stock receiving, quality checks, and coordination with sales teams to ensure timely stock retrieval for omnichannel requests.

The role emphasizes accuracy, organisation, and teamwork in a busy retail environment, with opportunities to assist in events, visual merchandising, and post-sale services, aligning with Burberry's standards.

Qualifications

• Excellent organisational skills and meticulous attention to detail.
• Excellent communication skills both verbal and written.
• Intermediate computer skills in core Microsoft software.
• Previous experience with SAP desirable.

Responsibilities

• Inventory control including receiving stock and reporting discrepancies.
• Assist sales with timely stock retrieval including omnichannel and stock pullback.
• Maintain tidy back of house adhering to Retail Operations standards.
• Quality control on products and report issues to store lead.
• Support aftersales processes (alterations, repairs, personalization).
• Ensure stockroom equipment is operational and report concerns via service channels.
• Handle adhoc administrative tasks and events support.

Skills

Organizational skills

Communication skills

Microsoft Office

Team collaboration

Tools

SAP

Job description

Burberry is seeking an Operations Associate in Rosemont, IL to support store back-of-house operations and inventory control. You will handle stock receiving, quality checks, and coordination with sales teams to ensure timely stock retrieval for omnichannel requests.

The role emphasizes accuracy, organisation, and teamwork in a busy retail environment, with opportunities to assist in events, visual merchandising, and post-sale services, aligning with Burberry's standards.