Retail Operations Associate for Temporary Exhibit

Denver Museum of Nature & Science; Denver (CO); On-site; USD 23,000 - 32,000; Part time

Job summary

The Denver Museum of Nature & Science is seeking a Part-Time, Temporary Retail Associate to support our temporary exhibits. You will provide excellent customer service, assist guests with purchases, and maintain an appealing floor display.

Work 20–25 hours per week, 3–4 days, including evenings, weekends, and holidays. Experience in retail or food service and cash handling is preferred. Training on POS systems will be provided as needed.

Qualifications

• High school diploma or equivalent.
• 6 months experience in a fast-paced retail or food service.
• Ability to work flexible hours that may include early mornings, evenings, weekends and holidays.
• Ability to pass any required certification for food, liquor health and safety.

Responsibilities

• Greets and answers customers' questions, and provides basic information.
• Ensures customer transaction is completed timely and accurately.
• Resolves customer issues as they arise, in a way that is best for the guest.
• Learns all aspects of the sales position including opening and closing protocols.
• Stocks and maintains stock levels on the floor and in storage as set by buyer.
• Follows FIFO protocol and keeps checkout area clean and organized.

Skills

Cash handling

Customer service

POS experience

Flexibility

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Come join our team at the Museum and be part of our retail team for our temporary exhibits!

This position provides exemplary customer service as they help guests make their purchases. Establishes a positive customer service relationship with all guests, internal and external, to help
guarantee customer satisfaction which will contribute to the financial success of the Museum. Ensures that stock levels on the floor are stocked and aesthetically pleasing.

This is a Part-Time, Temporary position from September 2026 through April 15, 2027.

Job Class: Part-Time, Temporary
Hiring Range: $20.00/hour
Work Schedule: 20-25 hours 3-4 days per week.
This position is support for our 9:00-5:30 shift as well as our shift extension on Fridays when the Museum is open till 9:30. Evenings, weekends and holidays are required.

Essential Duties

• Greets and answer customers' questions, and provides basic information
• Ensures customer transaction is completed timely and accurately.
• Resolves customer issues as they arise, in a way that is best for the guest.
• Takes responsibility to learn all aspects of the sales position including opening and closing
  protocols
• Stocks and maintains appropriate levels of stock on the floor, and in storage, as set by buyer.
• Follows the FIFO protocol.
• Assists in clean-up as appropriate for area.
• Stocks merchandise throughout the shift and before leaving to ensure a full retail space when open.
• Keeps merchandise displayed in an orderly manner.
• Handles money and can count back change. Receives payment by cash, credit cards, or automatic debits. Issues receipts, refunds, credits, or change due to customers.
• Adheres to cash handling policies and compliance standards. Maintains a clean and orderly
  checkout area.
• Maintains the Retail Operations space to address any required health and safety requirements.

Minimum Qualifications/Requirements

• High school diploma or equivalent work experience.
• 6 months experience in a fast-paced restaurant or retail environment.
• Ability to work flexible hours that may include early mornings, evenings, weekends and holidays.
• Ability to pass any required certification for food, liquor health and safety.

Ideal Candidate will have

• Basic cash handling or point-of-sale experience
• Strong Communication Skills
• A positive, can-do attitude and enthusiasm for creating joyful, memorable guest experiences