Lead Sales Associate

MILWAUKEE ART MUSEUM; Milwaukee (WI); On-site; USD 20,000 - 28,000; Part time

Job summary

Milwaukee Art Museum is seeking a Part Time, non-exempt Museum Store Associate to deliver an exceptional customer experience, engage visitors with product knowledge, and maintain inviting displays. The role requires a High School diploma, 5 years of retail experience, ability to operate POS, and flexibility for evenings, weekends, and holidays.

Duties include opening/closing, deposits, returns, and store organization.

Qualifications

• High School diploma or equivalent required.
• Customer service, sales or retail experience required – minimum 5 years.
• Experience with POS systems and store operations advantageous.

Responsibilities

• Performs all duties of a Museum Store Associate.
• Acts as manager on duty in absence of store manager, including opening/closing, deposits, returns.
• Process computerized register transactions (sales, returns, gift certificates).
• Maintain store appearance, restocking, merchandising, cleanliness, organization.
• Assist with storage areas organization and maintenance.
• Assist staff with inventory, special orders, clearance sales and events.
• Complete assigned projects from Store Managers, Buying Staff or Director.

Skills

Customer service

Sales experience

Retail operations

POS handling

Education

High School diploma or equivalent

Associate degree in business or art field (plus)

Tools

POS registers

Job description

Description

Job: Part Time, non-exempt, union

Supervisor: Museum Store Manager

Union Minimum Rate: $ $17.41/hr

General Purpose: To deliver an exceptional experience by capturing the customer's attention, engaging them in conversation, providing product knowledge, and maintain inviting product displays. Contribute to achievement of the daily monthly sales goals.

Duties & Responsibilities:

• Performs all duties required of a Museum Store Associate.
• Acts as manager on duty in absence of store manager. Can perform management functions including opening & closing store, making deposits, doing returns, etc.
• Conduct and complete computerized register transactions, including sales, returns, gift certificates, etc. Open and/or close the store, reconcile the register and receipts
• Responsible for the overall store appearance - restocking of displays, merchandising of new products, neatness, and general organization. Assist with light cleaning: dusting, sweeping, organizing merchandise
• Assist with organization and maintenance of storage areas
• Assist staff with special projects: i.e. inventory, special orders, clearance sales and museum events
• Complete projects as assigned by Store Managers, Buying Staff or Director.

Requirements

Education/Experience Requirements:

High School diploma or equivalent.

Associate (two-year degree) or college education in business or art related field a plus.

Customer service, sales, or retail experience required - minimum of 5 years required

Knowledge, Skills and Physical Requirements:

• Knowledge and ability to use POS/computer registers.
• Professional communication and interpersonal skills.
• Ability to work as part of a team in a group setting. Capable of establishing respectful, supportive and cooperative working relationships within the department, the Museum, and the community. Contributes to an overall positive Store environment.
• Self-motivated, adaptable, accepting of challenges, and can be flexible.
• Maintains professional appearance and follows Museum Store dress guidelines.
• Capable of standing for extended lengths of time. Able to walk, reach, stoop, or bend.
• Ability to lift 20lbs.

Work Schedule Requirements:

• Schedule includes evenings, weekends and holidays.
• Closed on Thanksgiving Day and Christmas Day -12/25.
• Required to attend store staff training sessions
• Flexible for staffing needs for special or after hour events

DEAI Statement:

The Milwaukee Art Museum is an equal opportunity employer. The Museum recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, disability, age, veteran status, gender, gender identity or expression, sexual orientation, and other protected status as required by applicable law.

We are committed to recruiting, developing, compensating, and retaining professional staff that reflect our community. We aspire to be a diverse workplace where talented people want to come, stay, and do their best work.

We stand committed to the work ahead, informed by our community, which we will support with our best thinking, our deepest empathy, and the courage to embody the convictions shared in our Strategic Direction.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties and skills required.

Milwaukee Art Museum is an EOE/M/W/Vets/Disability Employer.