Retail and Visitor Services Associate PT temporary through 2026

Farnsworth Art Museum; Rockland (ME); On-site; USD 2,066,400 - 2,755,200; Part time

Job summary

The Farnsworth Art Museum is seeking a part-time Retail and Visitor Services Associate to support the admissions desk and the museum store. The role requires assisting visitors, processing admissions, and promoting memberships and store sales. You will handle POS transactions and help ensure a welcoming, informative experience for all guests.

Flexibility is needed for some evenings, weekends, and holidays. The position reports to the Visitor Services and Store Manager and is temporary through

Qualifications

• Basic office and computer skills including data entry.
• Flexibility concerning work schedule to accommodate some evenings, weekends and holidays.

Responsibilities

• Assist customers in the retail store.
• Process admissions to the Farnsworth Art Museum.
• Actively promote membership and store sales.
• Answer visitor questions and resolve concerns.
• Operate the point of sale computer/register.
• Reconcile end of day receipts.

Skills

Customer communication

Phone etiquette

Multitasking

Teamwork

Organizational skills

Tools

POS system

Job description

Position: Retail and Visitor Services Associate

Reports to: Visitor Services and Store Manager

Status: part-time, non-exempt - temporary position through end of year 2026; should be available on 1 weekend day as well as 2-3 days/week

General Description: This position is responsible for helping both the retail store and the admissions desk provide an excellent visitor experience.

Responsibilities:

• Assist with customers in the retail store
• Process admissions to the Farnsworth Art Museum
• Actively promote membership and store sales
• Answer visitor questions and resolve visitor questions or concerns
• Operate the point of sale computer/register
• Reconcile end of day receipts

Qualifications:

Basic office and computer skills including data entry. Flexibility concerning work schedule to accommodate some evenings, weekends and holidays.

Related Skills:

Must be focused and able to perform multiple tasks simultaneously. Excellent communication and phone skills. Must be motivated, able to work as part of a team, possess organizational skills and tact, and be able to work with diverse groups including supporters, the general public, vendors, and staff.