Retail Customer Experience Associate — Flexible Hours

TJX; Westminster (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

Marshalls at TJX Companies is hiring a store associate to deliver a highly satisfying shopping experience. You will engage with customers, maintain a clean, organized sales floor, and support daily operations while adhering to profitability, safety, and loss-prevention standards.

Cross-training across areas may occur to meet business needs. The role requires excellent communication, attention to detail, and the ability to multitask in a fast-paced retail environment.

Qualifications

• Excellent customer service skills required.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Ability to lift and move heavy objects with/without accommodation.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and following customer experience principles.
• Cross-train to support multiple store areas as needed.
• Ring purchases/returns accurately and maintain proper cash handling.
• Promote credit and loyalty programs and uphold merchandising standards.
• Maintain cleanliness and organization of the sales floor and store areas.
• Participate in store safety and loss prevention procedures.
• Support shrink reduction goals and assist with store recovery as needed.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Lifting heavy objects

Team collaboration

Job description

Marshalls at TJX Companies is hiring a store associate to deliver a highly satisfying shopping experience. You will engage with customers, maintain a clean, organized sales floor, and support daily operations while adhering to profitability, safety, and loss-prevention standards.

Cross-training across areas may occur to meet business needs. The role requires excellent communication, attention to detail, and the ability to multitask in a fast-paced retail environment.