RETAIL OPERATIONS ASSOCIATE

Atrium; Chicago (IL); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Atrium Care Package

Healthcare plans

Discount programs

Paid time off

Job summary

Atrium is seeking a Retail Operations Associate to support daily store operations, inventory accuracy, receiving shipments, and replenishment in a fast-paced luxury retail environment.

The role focuses on maintaining organized back-of-house operations, processing transfers, and ensuring packaging standards while collaborating with store leadership and sales teams.

Qualifications

• 3+ years in retail operations or stock/inventory roles.
• Experience receiving shipments and processing transfers.
• Experience with cycle counts and inventory accuracy.
• Strong organizational and communication skills.
• Proactive, reliable, and detail-oriented; able to work independently.

Responsibilities

• Support daily store operations including receiving, tagging, organizing, and replenishing merchandise.
• Receive and process inbound shipments and inter-store transfers.
• Maintain accurate inventory records and assist with inventory management.
• Perform cycle counts and support physical inventory processes.
• Identify and resolve inventory discrepancies; prepare outbound shipments and client orders.
• Maintain back-of-house areas and ensure merchandise is accessible.
• Support visual merchandising and collaborate with store leadership.

Skills

Inventory management

Receiving shipments

Cycle counts

Organizational skills

Communication

Attention to detail

Retail experience

Lift 40 lbs

Weekend availability

Education

High school diploma

Tools

POS systems

Inventory software

RFID technology

Job description

About Atrium:

What you do matters. Guided by our Applicant-Centric approach, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team committed to your growth and success.

Client Overview:

A leading luxury retail company is seeking a Retail Operations Associate to support daily store operations, inventory management, and back-of-house processes within an elevated retail environment.

Salary/Hourly Rate:

$25/hr - $35/hr

Position Overview:

The Retail Operations Associate will support the day-to-day operations of the store, with a strong focus on inventory accuracy, receiving shipments, processing transfers, replenishment, and maintaining organized back-of-house operations. This role is ideal for someone with strong retail operations or stock experience who is proactive, reliable, and comfortable working in a fast-paced retail environment.

Responsibilities of the Retail Operations Associate:

• Support daily store operations, including receiving, tagging, organizing, and replenishing merchandise.
• Receive and process inbound shipments and inter-store transfers.
• Maintain accurate inventory records and assist with inventory management.
• Perform cycle counts and support physical inventory processes.
• Assist with identifying and resolving inventory discrepancies.
• Prepare and process outbound shipments and client orders.
• Maintain organized back-of-house areas and ensure merchandise is easily accessible.
• Support visual merchandising initiatives by preparing and organizing product.
• Partner with store leadership and sales associates to locate merchandise, sizes, colors, and styles.
• Maintain appropriate documentation for product movements, transfers, and shipments.
• Ensure packaging and product handling meet company standards.
• Support the sales floor as needed to enhance the client experience.
• Assist with opening and closing procedures and other operational tasks as assigned.
• Maintain appropriate levels of store supplies and packaging materials.
• Collaborate with the team to ensure smooth daily operations and uphold store standards.

Required Experience/Skills for the Retail Operations Associate:

• 3-5+ years of experience in retail operations, stock, inventory, or a similar operations-focused role.
• Strong experience receiving shipments, processing transfers, replenishing merchandise, and managing inventory.
• Experience performing cycle counts and maintaining inventory accuracy.
• Strong organizational and communication skills.
• Proactive, reliable, and detail-oriented with the ability to work independently.
• Comfortable working in a fast-paced retail environment and adapting to changing priorities.
• Ability to interact professionally with store leadership and sales teams.
• Ability to stand for extended periods and lift up to 40 pounds.
• Flexible schedule, including weekends and holidays.

Preferred Experience/Skills for the Retail Operations Associate:

• Previous luxury or elevated retail experience strongly preferred.
• Contemporary retail experience with a strong operations/stock background will also be considered.
• Experience with RFID technology is a major plus.
• Experience with POS and inventory management systems.
• Previous experience supporting physical inventory and cycle counts.
• Strong back-of-house and stockroom experience.

Education Requirements:

High school diploma or equivalent required.

Benefits:

Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).