Operations Associate

Brobston Group LLC; Scottsdale (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Brobston Group LLC is seeking an Operations Associate to drive back-of-house efficiency in a luxury retail store in Scottsdale. You will manage inventory, assist with repairs and after-sales, and support store systems and facilities to uphold high client service standards.

The role emphasizes organization, proactive problem-solving, and collaboration with the team to resolve issues and maintain brand policies in a fast-paced environment.

Qualifications

• Experience in retail operations with an emphasis on processes.
• Strong organizational skills and proactive problem solving.
• Experience in luxury retail is preferred.
• Focus on client service and after-sales support.

Responsibilities

• Manage inventory processes including receiving, tracking, and stock organization.
• Support client services and after-sales processes, including repairs and client follow-up.
• Maintain store facility systems and support day-to-day operational functions.
• Assist with financial tasks and adherence to cash and transaction policies.
• Ensure compliance with brand policies and standard operating procedures.
• Coordinate with team members to resolve operational issues and improve back-of-house efficiency.

Skills

Inventory control

Client service

Detail oriented

Problem solving

Tools

POS systems

Job description

The Operations Associate will secure back-of-house efficiency and support the store team to deliver high standards of client service. This role focuses on inventory management, repairs and after-sales processes, and maintaining store systems and facilities. It is an opportunity for someone looking to grow their career within a luxury retail operations environment.

Responsibilities

• Manage inventory processes including receiving, tracking, and stock organization.
• Support client services and after-sales processes, including repairs and client follow-up.
• Maintain store facility systems and support day-to-day operational functions.
• Assist with financial tasks and adherence to cash and transaction policies.
• Ensure compliance with brand policies and standard operating procedures.
• Coordinate with team members to resolve operational issues and improve back-of-house efficiency.

Requirements

• Experience working in a retail environment with an operations focus.
• Extremely organized, detail oriented, and proactive problem solver.
• Comfortable working in a fast-paced luxury retail setting; luxury retail experience preferred.
• Strong client service mindset and ability to support after-sales and repairs processes.