Retail Operations Assistant Manager

Jetro Restaurant Depot; Everett (MA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with Employer 6

Paid Time Off (PTO)

Six Company Holidays

Tuition Reimbursement Program

Voluntary Supplemental Benefits

Job summary

Jetro Restaurant Depot in Everett, MA is seeking an Assistant Store Manager to support retail, grocery and warehouse operations. You will work closely with the Store Manager to drive performance, uphold standards and align with company policies and audit expectations.

You’ll help manage daily operations across departments, monitor sales and inventory, coordinate staffing and scheduling, ensure safety and food safety compliance, and maintain exceptional customer service while guiding teams toward

Qualifications

• Previous experience in retail, warehouse, or grocery
• Strong understanding of multi-department retail operations
• Experience working in a leadership or supervisory support role
• Strong organizational and problem-solving skills
• Ability to manage multiple priorities
• Strong communication and coordination skills
• Basic proficiency in Microsoft Office (Excel, Outlook, etc.)

Responsibilities

• Support daily retail, grocery and warehouse operations across all departments to ensure efficient execution and alignment with company standards
• Assist in enforcing compliance with company policies, procedures, and audit requirements
• Monitor operational performance including sales, inventory accuracy, shrink, and execution of standards
• Reinforce accountability with department managers to ensure responsibilities are consistently executed
• Support audit readiness and assist in implementing corrective actions from audit results
• Assist with staffing, scheduling, and coordination of team activities
• Support execution of inventory control, receiving, merchandising, and operational processes
• Maintain strong customer service standards and assist in resolving escalated issues
• Ensure adherence to safety, food safety, and regulatory requirements
• Communicate operational risks, issues, or gaps to the Store Manager
• Support maintaining overall branch organization, cleanliness, and operational readiness

Skills

Leadership support

Organizational skills

Problem-solving

Communication

Multitasking

Tools

Microsoft Office (Excel, Outlook)

Job description

Jetro Restaurant Depot in Everett, MA is seeking an Assistant Store Manager to support retail, grocery and warehouse operations. You will work closely with the Store Manager to drive performance, uphold standards and align with company policies and audit expectations.

You’ll help manage daily operations across departments, monitor sales and inventory, coordinate staffing and scheduling, ensure safety and food safety compliance, and maintain exceptional customer service while guiding teams toward