Retail Operations Lead — Assistant Manager

Jetro Restaurant Depot; Newport News (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Retirement Plan with Employer

Paid Time Off

Six Paid Holidays

Tuition Reimbursement

Voluntary Supplemental Benefits

Comprehensive Benefits

Job summary

Jetro Restaurant Depot in Newport News, VA is seeking an Assistant Store Manager to oversee retail, grocery and warehouse operations, driving performance and ensuring compliance with company standards.

Working with the Store Manager, you will reinforce accountability, support scheduling, inventory control, customer service, safety and audit readiness in a fast-paced, high-volume environment.

Qualifications

• Previous experience in retail, warehouse, or grocery.
• Strong understanding of multi-department retail operations.
• Experience in a leadership or supervisory support role.
• Strong organizational and problem-solving skills.
• Ability to manage multiple priorities.
• Strong communication and coordination skills.
• Basic proficiency in Microsoft Office (Excel, Outlook, etc.)

Responsibilities

• Support daily retail, grocery and warehouse operations across all departments to ensure efficient execution and alignment with company standards
• Assist in enforcing compliance with company policies, procedures, and audit requirements
• Monitor operational performance including sales, inventory accuracy, shrink, and execution of standards
• Reinforce accountability with department managers to ensure responsibilities are consistently executed
• Support audit readiness and assist in implementing corrective actions from audit results
• Assist with staffing, scheduling, and coordination of team activities
• Support execution of inventory control, receiving, merchandising, and operational processes
• Maintain strong customer service standards and assist in resolving escalated issues
• Ensure adherence to safety, food safety, and regulatory requirements
• Communicate operational risks, issues, or gaps to the Store Manager
• Support maintaining overall branch organization, cleanliness, and operational readiness

Skills

Retail operations

Leadership support

Organizational skills

Communication

Multi-department coordination

Microsoft Office

Job description

Jetro Restaurant Depot in Newport News, VA is seeking an Assistant Store Manager to oversee retail, grocery and warehouse operations, driving performance and ensuring compliance with company standards.

Working with the Store Manager, you will reinforce accountability, support scheduling, inventory control, customer service, safety and audit readiness in a fast-paced, high-volume environment.