Retail Operations Lead — Store & Compliance Support

Jetro Restaurant Depot; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with Employer匹配

Paid Time Off (PTO)

Six (6) Paid Company Holidays

Tuition Reimbursement Program

Voluntary Supplemental Benefits

Job summary

Jetro Restaurant Depot is seeking an Assistant Store Manager to support daily retail, grocery and warehouse operations, working closely with the Store Manager to drive performance and uphold company standards.

In this role you will help enforce policies, monitor sales and inventory, assist with staffing and scheduling, and ensure safety and regulatory compliance across all departments while maintaining strong customer service and operational readiness.

Qualifications

• Previous experience in retail, warehouse, or grocery.
• Strong understanding of multi-department retail operations.
• Experience in leadership or supervisory support role.
• Strong organizational and problem-solving skills.
• Ability to manage multiple priorities.
• Strong communication and coordination skills.
• Basic proficiency in Microsoft Office (Excel, Outlook, etc.).

Responsibilities

• Support daily retail, grocery and warehouse operations across all departments to ensure efficient execution and alignment with company standards.
• Assist in enforcing compliance with company policies, procedures, and audit requirements.
• Monitor operational performance including sales, inventory accuracy, shrink, and execution of standards.
• Reinforce accountability with department managers to ensure responsibilities are consistently executed.
• Support audit readiness and assist in implementing corrective actions from audit results.
• Assist with staffing, scheduling, and coordination of team activities; support execution of inventory control, receiving, merchandising, and operational processes.
• Maintain strong customer service standards and assist in resolving escalated issues.
• Ensure adherence to safety, food safety, and regulatory requirements.
• Communicate operational risks, issues, or gaps to the Store Manager.
• Support maintaining overall branch organization, cleanliness, and operational readiness.

Skills

Leadership support

Retail/warehouse ops

Communication skills

Organizational skills

Problem-solving

Time management

Tools

Microsoft Office

Job description

Jetro Restaurant Depot is seeking an Assistant Store Manager to support daily retail, grocery and warehouse operations, working closely with the Store Manager to drive performance and uphold company standards.

In this role you will help enforce policies, monitor sales and inventory, assist with staffing and scheduling, and ensure safety and regulatory compliance across all departments while maintaining strong customer service and operational readiness.