Retail Operations Lead — Assistant Store Manager

Jetro Restaurant Depot; Avon (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Paid Time Off

Holidays

Tuition Reimbursement

Voluntary Benefits

Job summary

JETRO Restaurant Depot in Avon, MA is seeking an Assistant Store Manager to support daily retail, grocery and warehouse operations. You will partner with the Store Manager to drive performance, uphold standards, and ensure compliance with company policies.

This role emphasizes team leadership, scheduling, inventory control, customer service, safety and audit readiness, with opportunities to contribute across departments and to advance in a fast-paced wholesale environment.

Qualifications

• Previous experience in retail, warehouse, or grocery.
• Strong understanding of multi-department retail operations.
• Experience in a leadership or supervisory support role.
• Strong organizational and problem-solving skills.
• Ability to manage multiple priorities.
• Strong communication and coordination skills.
• Basic proficiency in Microsoft Office (Excel, Outlook, etc.)

Responsibilities

• Support daily retail, grocery and warehouse operations across all departments to ensure efficient execution and alignment with company standards.
• Assist in enforcing compliance with company policies, procedures, and audit requirements.
• Monitor operational performance including sales, inventory accuracy, shrink, and execution of standards.
• Reinforce accountability with department managers to ensure responsibilities are consistently executed.
• Support audit readiness and assist in implementing corrective actions from audit results.
• Assist with staffing, scheduling, and coordination of team activities.
• Support execution of inventory control, receiving, merchandising, and operational processes.
• Maintain strong customer service standards and assist in resolving escalated issues.
• Ensure adherence to safety, food safety, and regulatory requirements.
• Communicate operational risks, issues, or gaps to the Store Manager.
• Support maintaining overall branch organization, cleanliness, and operational readiness.

Skills

Retail/Warehouse

Leadership Support

Multi-Department Ops

Communication

Microsoft Office

Scheduling

Job description

JETRO Restaurant Depot in Avon, MA is seeking an Assistant Store Manager to support daily retail, grocery and warehouse operations. You will partner with the Store Manager to drive performance, uphold standards, and ensure compliance with company policies.

This role emphasizes team leadership, scheduling, inventory control, customer service, safety and audit readiness, with opportunities to contribute across departments and to advance in a fast-paced wholesale environment.