Retail - Online Sales Associate

kalaharijobs; Wisconsin Dells (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Career growth opportunities with promo

401(k) matching

Health, dental, and vision coverage

Employee discounts and resort perks

Education assistance programs

Job summary

Kalahari Resorts & Conventions is seeking a Retail Sales Associate to deliver a positive guest experience on-site. You will manage retail operations, assist guests, and ensure accurate package deliveries with timely reporting.

The role emphasizes guest service, product knowledge, and teamwork, with weekends/holidays flexibility in a dynamic resort environment.

Qualifications

• Background in retail, customer service or sales preferred.
• Strong communication and guest-service skills.

Responsibilities

• Greet guests and provide a positive shopping experience.
• Upsell products and explain features to guests.
• Coordinate with team to ensure accurate package deliveries and reporting.

Skills

Retail experience

Customer service

Sales orientation

Flexibility

Tools

Excel

Job description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, wedon’tjust create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, andcutting-edgeconvention centers that redefine hospitality.

Butwe’remore than a resort. As a family-owned company, our Promise is simple:Lead with Love.This means caring deeply for our guests, associates and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership withcharity water,we’realso committed to bringing clean water to one million people in Africa.

Retail Online Sales Associate

Kalahari Resorts & Conventions is seeking aRetail Sales Associate.In this role, you will be responsible for providing a positive guest experience that exceeds expectations through effective and efficient retail operations. Controllingall package deliveries and ensure all necessary reports are being run to confirm the packages that have been ordered are delivered to the guest. This role is based on-site and is not remote. As part of our team, you’ll embody our Promise toLead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences.Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Key Responsibilities

• Greet each guest with a friendly, warm welcome.
• Offer product knowledge to ensure sales are completed.
• Be passionate about all Kalahari Goals and initiatives.
• Contribute to positive team relations through effective communications, teamwork and partnerships with co-workers and management team.

What We’re Looking For

• Background consisting of previous experience in retail, customer service or sales environment preferred.
• Basic computer knowledge including experience with excel.
• Flexible schedule that could include Weekends and Holidays

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, andperksat all resorts
• Educationassistanceprograms to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leadersLead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime.That’swhywe’reproud to be recognized byForbesas one ofAmerica’s Best Midsize Employers, America’s Best Employers for Women, and byUSA TODAYas the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whetheryou’red delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

|Wisconsin Dells, WI|Sandusky, OH|Pocono Manor, PA|Round Rock, TX|Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.