Retail Office & Customer Service Specialist

HR Annie Consulting; Lake Oswego (OR); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Employee discount

Job summary

KEY Home Furnishings in Lake Oswego, Oregon, is seeking an experienced Office Professional to support customers and coworkers with organized, detail-driven service. This role handles data entry, order processing, and daily office operations in a retail setting.

You will communicate by phone and in person, enter sales orders into Odoo, route inquiries, and maintain accurate records to help the sales team deliver exceptional service and timely responses.

Qualifications

• 3-4+ years front-end office experience serving retail consumers.
• Data entry with high accuracy and speed.
• Advanced phone and customer service skills.
• Experience with ERP/order systems; Odoo familiarity is helpful.

Responsibilities

• Answer and route calls; greet customers in person.
• Process sales orders and enter into Odoo accurately.
• Coordinate information between customers and the sales team.
• Maintain organized records and support daily office operations.

Skills

Office experience

Data entry

Phone skills

Customer service

Retail experience

Tools

Odoo

Job description

KEY Home Furnishings in Lake Oswego, Oregon, is seeking an experienced Office Professional to support customers and coworkers with organized, detail-driven service. This role handles data entry, order processing, and daily office operations in a retail setting.

You will communicate by phone and in person, enter sales orders into Odoo, route inquiries, and maintain accurate records to help the sales team deliver exceptional service and timely responses.