Pro Desk: Elevate Customer Service & Sales

The Home Depot; Hillsboro (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

A leading home improvement retailer in Oregon seeks a proactive individual for their Pro Customer Service/Sales Team. Responsibilities include assisting customers, driving sales, and maintaining a clean and organized workspace. Ideal candidates will have strong product knowledge, the ability to build professional relationships, and may be bilingual based on customer needs. This role supports store goals by enhancing customer experience and driving sales initiatives.

Qualifications

• Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Responsibilities

• Assist at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge.
• Build and maintain professional relationships with Pro customers and proactively drive sales using product knowledge, loyalty programs, and tailored recommendations.
• Meet monthly sales goals and other metrics to drive sales in the store.
• Support the team in maintaining a clean, organized, and safe environment; collaborate to resolve delivery issues.
• Monitor inventory and participate in sales initiatives to uphold high standards of customer service and safety.
• Communicate Home Depot’s advantages over competitors to Pro customers.

Job description

A leading home improvement retailer in Oregon seeks a proactive individual for their Pro Customer Service/Sales Team. Responsibilities include assisting customers, driving sales, and maintaining a clean and organized workspace. Ideal candidates will have strong product knowledge, the ability to build professional relationships, and may be bilingual based on customer needs. This role supports store goals by enhancing customer experience and driving sales initiatives.