Retail Office & Customer Service Associate (Evenings)

Baer's Furniture; Ormond Beach (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Baer's Furniture, Florida's premier furniture and mattress retailer, is seeking Office Associates to join our customer service team. You will interact with customers in person and over the phone, identify root causes, provide solutions, and resolve issues while multitasking in a fast-paced environment.

The ideal candidate has a strong focus on customer service, excellent communication and listening skills, and the ability to work a 5-day retail schedule including nights and weekends.

Qualifications

• Strong focus on providing exceptional customer service and building rapport.
• Ability to work a 5-day retail schedule including nights, weekends and holidays.
• Excellent communication skills.
• Strong interpersonal and listening skills.
• Math proficiency and ability to tally deposits.
• Computer savviness and ability to learn new programs.

Responsibilities

• Provide exceptional customer service in a high-volume environment.
• Enter sales orders accurately.
• Process deposits.
• Schedule deliveries.
• Assist Management when needed.

Skills

Customer service

Communication

Interpersonal skills

Listening skills

Math proficiency

Computer skills

Retail sales experience

Job description

Baer's Furniture, Florida's premier furniture and mattress retailer, is seeking Office Associates to join our customer service team. You will interact with customers in person and over the phone, identify root causes, provide solutions, and resolve issues while multitasking in a fast-paced environment.

The ideal candidate has a strong focus on customer service, excellent communication and listening skills, and the ability to work a 5-day retail schedule including nights and weekends.