Retail Office Associate: Customer Service & Orders

BAERS Furniture Co Inc; Florida; On-site; USD 30,000 - 42,000; Full time

Job summary

Baer's Furniture in Florida seeks Retail Office Associates to deliver top-quality customer service in person and over the phone. You will identify customer needs, enter sales orders, and help coordinate deliveries in a fast-paced retail environment.

The role requires strong communication, excellent interpersonal skills, and the ability to work a 5-day schedule including nights, weekends, and holidays. Prior retail sales experience is preferred.

Qualifications

• Customer-focused with ability to build rapport with customers.
• Ability to work a 5-day retail schedule that includes nights, weekends and most holidays.
• Excellent communication skills in-person and over the phone.
• Strong interpersonal and listening skills.
• Accurate math for deposits and transactions.
• Tech-savvy and able to learn new programs quickly.
• Experience in a retail sales environment.

Responsibilities

• Courteously provide exceptional customer service in-store and over the phone.
• Accurately enter sales orders.
• Process deposits.
• Schedule deliveries.
• Assist Management when needed.

Skills

Customer service

Communication

Interpersonal skills

Listening

Math

Computer literacy

Retail sales experience

Job description

Baer's Furniture in Florida seeks Retail Office Associates to deliver top-quality customer service in person and over the phone. You will identify customer needs, enter sales orders, and help coordinate deliveries in a fast-paced retail environment.

The role requires strong communication, excellent interpersonal skills, and the ability to work a 5-day schedule including nights, weekends, and holidays. Prior retail sales experience is preferred.