Retail Mortgage Operations Leader

Union Bank of VT & NH; Williston (VT); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Generous Paid Time Off

Health, Dental, and Life Insurance

Partially paid Short and Long-Term Dis

Company-matched 401K retirement

Bankers' hours

Paid Federal Holidays

Job summary

Union Bank of VT & NH in Williston, VT is seeking a Full-Time Retail Loan Operations Officer to oversee mortgage and consumer lending operations, including processing, underwriting, closing, and servicing.

You will ensure compliance with regulations, manage resources for high-quality customer service, and contribute to policy design and loan product development while leading the Retail Underwriting, Processing, and Closing teams.

Qualifications

• BA/BS in Business Management or related field.
• Minimum 5 years of residential lending experience.
• Minimum 3 years of personnel management experience.
• Extensive consumer and mortgage loan product knowledge and experience with secondary market, in-house, equity, land and construction loans.
• Extensive knowledge and experience of loan origination and pricing systems.
• Extensive knowledge of the consumer and residential loan process: application, processing, underwriting, closing and servicing.
• Experience with Retail Loan Policy and Retail Lending Procedures.
• Ability to review and approve Contracts.
• Responsible for keeping up to date with pertinent banking regulations and banking principles.
• Software Utilized: JHA Silverlake, Microsoft Office & Teams, Encompass, Optimal Blue, SimpleNexus, Surefire.

Responsibilities

• Oversee mortgage and consumer lending operations, including processing, underwriting, closing, credit bureaus, and valuations.
• Manage resources to ensure high-quality customer service, accurate loan documentation, and compliance.
• Oversee Retail Loan Policy, Retail Loan Procedure Manual,Vendor selection, and Service Standards design.
• Contribute to loan product development, compliance, and loan systems.
• Manage, train, and coach the Retail Underwriting Manager, Loan Processing Manager, and Closing Manager.

Skills

Residential lending

Personnel management

Loan product knowledge

Regulatory compliance

Loan origination systems

Contract review

Education

BA/BS in Business Management or related field

Tools

Encompass

JHA Silverlake

Microsoft Office & Teams

Optimal Blue

SimpleNexus

Surefire

Job description

Union Bank of VT & NH in Williston, VT is seeking a Full-Time Retail Loan Operations Officer to oversee mortgage and consumer lending operations, including processing, underwriting, closing, and servicing.

You will ensure compliance with regulations, manage resources for high-quality customer service, and contribute to policy design and loan product development while leading the Retail Underwriting, Processing, and Closing teams.