Retail Mobile Solutions Specialist

T-Mobile; Rock Hill (SC); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid time off and holidays

Tuition assistance

Employee stock purchase plan

Job summary

T-Mobile is seeking a Mobile Associate in Rock Hill, SC, to deliver exceptional customer experiences while representing the T-Mobile brand in retail locations. The role requires effective engagement with customers, showcasing T-Mobile products, and utilizing digital tools for seamless service.

Qualifications include a High School Diploma/GED and experience in customer service. Compensation starts at $18.00 per hour plus training pay and offers extensive employee benefits, including medical, dental, and paid time off.

Qualifications

• Proven experience in customer service and sales roles.
• Ability to connect with customers and build relationships.
• Strong knowledge of T-Mobile products and solutions.

Responsibilities

• Engage with customers in a high-traffic retail environment.
• Utilize digital tools to educate and showcase T-Mobile solutions.
• Complete training on in-store experience and T-Mobile products.
• Proactively reach out to potential customers to drive sales.
• Collaborate with nearby store leadership for a better customer experience.

Skills

Coaching

Communication

Consultative Selling

Customer Communications

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction Management

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

Education

High School Diploma/GED

6 months of customer service and/or sales experience

Job description

T-Mobile is seeking a Mobile Associate in Rock Hill, SC, to deliver exceptional customer experiences while representing the T-Mobile brand in retail locations. The role requires effective engagement with customers, showcasing T-Mobile products, and utilizing digital tools for seamless service.

Qualifications include a High School Diploma/GED and experience in customer service. Compensation starts at $18.00 per hour plus training pay and offers extensive employee benefits, including medical, dental, and paid time off.