In-Store Mobile Solutions Specialist

T-Mobile; Rockford Township (IL); On-site; USD 20,457 - 29,136; Full time

Job summary

T-Mobile in Rockford Township is looking for Mobile Associates who are passionate about customer engagement in a retail environment. Responsibilities include engaging customers using digital tools, demonstrating T-Mobile products, and providing exceptional customer care. Applicants should have a High School Diploma and some sales experience. The position offers an hourly base pay of $18 and performance-based incentives. Join T-Mobile and become part of a dynamic retail team dedicated to customer satisfaction.

Qualifications

• Minimum 6 months of customer service and/or sales experience, retail environment preferred.
• Passionate customer advocate eager to connect and engage with customers.
• Willingness to work alongside peers and store leaders.

Responsibilities

• Engage with a wide range of customers in a retail environment.
• Use digital tools to educate customers about T‑Mobile solutions.
• Partner with nearby store locations for customer onboarding.

Skills

Customer Satisfaction

Team Building

Retail Sales

Education

High School Diploma/GED

Job description

T-Mobile in Rockford Township is looking for Mobile Associates who are passionate about customer engagement in a retail environment. Responsibilities include engaging customers using digital tools, demonstrating T-Mobile products, and providing exceptional customer care. Applicants should have a High School Diploma and some sales experience. The position offers an hourly base pay of $18 and performance-based incentives. Join T-Mobile and become part of a dynamic retail team dedicated to customer satisfaction.