Retail Mobile Sales Associate — Tech Solutions

T-MOBILE USA, Inc.; Marlton (NJ); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off and holidays

Tuition assistance

Job summary

T-MOBILE USA, Inc. is seeking a Retail Customer Engagement associate to support operations by engaging customers and facilitating their technology needs in a fast-paced environment. The role requires strong customer advocacy and sales skills.

Candidates should have a High School Diploma and preferably 6 months of customer service experience. Compensation includes an hourly base pay of $19.50 and additional incentives. Benefits include health insurance, 401(k), and paid time off.

Qualifications

• Passionate customer advocate with a desire to connect and provide solutions.
• Competitive drive with proven success in a fast‑paced sales environment.
• Willing to collaborate with peers and store leaders to serve customers.

Responsibilities

• Deliver personalized technology and service solutions to customers.
• Use digital tools to demonstrate network coverage and features.
• Complete training on retail processes and wireless innovations.
• Collaborate to support a seamless customer experience.

Skills

Customer advocacy

Sales capability

Adaptability

Technology knowledge

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. is seeking a Retail Customer Engagement associate to support operations by engaging customers and facilitating their technology needs in a fast-paced environment. The role requires strong customer advocacy and sales skills.

Candidates should have a High School Diploma and preferably 6 months of customer service experience. Compensation includes an hourly base pay of $19.50 and additional incentives. Benefits include health insurance, 401(k), and paid time off.