Retail Mobile Expert: Tech & Service Solutions

T-Mobile; Hampstead (MD); On-site; USD 2,686,320; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Employee stock grants

Paid parental and family leave

Tuition assistance

Discounts on mobile services

Job summary

A leading telecommunications company in Hampstead, MD, is seeking enthusiastic Mobile Associates to engage customers and support their technology needs. The role involves providing personalized service while utilizing digital tools effectively. Candidates should have a high school diploma and ideally some retail or customer service experience. The position offers a competitive hourly wage of $19.50, along with additional training pay and comprehensive benefits including health insurance, paid time off, and opportunities for stock grants.

Qualifications

• Passionate customer advocate with desire to connect with customers.
• Proven ability to succeed in fast-paced sales environments.
• Willingness to collaborate with peers and store leaders.

Responsibilities

• Engage customers and facilitate technology needs.
• Utilize digital tools to demonstrate product features.
• Collaborate with colleagues for seamless customer experiences.

Skills

Customer advocacy

Competitive drive

Ability to balance customer needs

Education

High School Diploma/GED

Job description

A leading telecommunications company in Hampstead, MD, is seeking enthusiastic Mobile Associates to engage customers and support their technology needs. The role involves providing personalized service while utilizing digital tools effectively. Candidates should have a high school diploma and ideally some retail or customer service experience. The position offers a competitive hourly wage of $19.50, along with additional training pay and comprehensive benefits including health insurance, paid time off, and opportunities for stock grants.