Retail Merchandising & Operations Lead

Michaels; Vienna (VA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical/dental/vision coverage

Job summary

Michaels Vienna is seeking a Retail Department Manager to lead merchandising and daily operations at our Vienna, VA store. The role focuses on SOP compliance, inventory control, pricing accuracy, and in-store presentation to deliver a customer-focused experience.

The position requires 3+ years of retail leadership, ability to work nights, weekends, and early mornings, and strong workload planning. Competitive base pay and benefits are included.

Qualifications

• 3+ years retail leadership experience.
• Ability to stand for long periods and move around the store.
• Experience following SOPs and company policies.

Responsibilities

• Assist Store Manager in leading and managing adherence to SOPs and company programs.
• Ensure execution of policies, standards, and customer service expectations.
• Provide Manager-on-Duty coverage and maintain floor leadership and service standards.
• Lead truck unloading, sorting, and flow of merchandise to the sales floor.
• Oversee inventory routines, pricing accuracy, and promotional execution.
• Manage Ship from Store, RTVs/ASNs, and stock movement to support in-stock levels.

Skills

Retail leadership

Customer service

Team coaching

Store operations

Job description

Michaels Vienna is seeking a Retail Department Manager to lead merchandising and daily operations at our Vienna, VA store. The role focuses on SOP compliance, inventory control, pricing accuracy, and in-store presentation to deliver a customer-focused experience.

The position requires 3+ years of retail leadership, ability to work nights, weekends, and early mornings, and strong workload planning. Competitive base pay and benefits are included.