Retail Merchandising & Operations Lead

Michaels; Indiana; On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Job summary

Michaels is hiring for a store leadership role in Richmond, VA. You will support the Store Manager, lead SOP adherence, and ensure operations run smoothly across inventory, pricing, and merchandising.

Ideal candidates have 3+ years in retail leadership, strong teamwork, and ability to work nights and weekends. The role emphasizes customer service, stock control, and exception handling in a fast-paced environment.

Qualifications

• 3+ years retail leadership experience.
• Ability to work nights, weekends and early mornings.
• Strong organizational and communication skills.

Responsibilities

• Assist Store Manager in leading SOP adherence and company programs.
• Maintain store conditions, service standards and operational continuity.
• Oversee inventory control, pricing, and planogram execution.
• Provide Manager-on-Duty coverage and floor leadership.
• Lead in-store operations from receiving to shipping and replenishment.

Skills

Retail leadership

SOP adherence

Team coaching

Tools

POS system

Job description

Michaels is hiring for a store leadership role in Richmond, VA. You will support the Store Manager, lead SOP adherence, and ensure operations run smoothly across inventory, pricing, and merchandising.

Ideal candidates have 3+ years in retail leadership, strong teamwork, and ability to work nights and weekends. The role emphasizes customer service, stock control, and exception handling in a fast-paced environment.