Merchandise & In-Stock Operations Lead

The Michael's Companies; Alexandria (VA); Hybrid; USD 19,000 - 27,000; Full time

Benefits offered by this job

Employee discounts

401(k) match

Job summary

The Michaels Companies in Alexandria, VA seeks a Merchandise Manager to drive merchandising and operational execution, including truck processing, inventory routines, and planogram sets. This role ensures accurate pricing, timely promotions, and a customer-ready store environment through strong workload planning and inventory management.

3+ years retail leadership experience required. Night/weekend shifts may be necessary; OT may apply.

Qualifications

• 3+ years retail leadership experience.
• Ability to lead SOP adherence and company programs.

Responsibilities

• Assist Store Manager in leading SOPs and company programs to ensure compliance with applicable laws and requirements.
• Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
• Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
• Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
• Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs.
• Execute and maintain Store-In-Stock Optimization (SISO) routines to drive in-stock levels and replenishment accuracy.
• Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule.
• Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations.
• Support a clean, organized store environment, including backroom organization and sales floor recovery.
• Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement.
• Execute ad sets, signage and product placement to be compliant and customer focused.
• Process RTVs and ASN receiving, ensuring compliance and accurate inventory adjustments.
• Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction.
• Train and develop team members through TM onboarding and ongoing skill-building across departments.
• Partner in maintaining Asset Protection practices to reduce shrink.

Skills

Retail leadership

Operational execution

Job description

The Michaels Companies in Alexandria, VA seeks a Merchandise Manager to drive merchandising and operational execution, including truck processing, inventory routines, and planogram sets. This role ensures accurate pricing, timely promotions, and a customer-ready store environment through strong workload planning and inventory management.

3+ years retail leadership experience required. Night/weekend shifts may be necessary; OT may apply.